…I am writing to thank you for your tremendous efforts, when you worked with us after our fire. You are perceptive about what needs to be done, and quick to find solutions for problems. You were always supportive of our feelings and encouraging when our spirits fell or our energy slowed. Your energy was boundless, as day after day, you carried out boxes of smoky clothes, blankets, towels, etc to be sorted. Your hugs and high fives were frequent and boosted me over difficult decisions. I wish the fire had never happened, but, since it did, we feel very fortunate to have had your guidance and support throughout this whole process. Without you, we would still be facing a mountain of muddled decisions, delaying everything. You are a great person to have at one’s side during a crisis. Thanks again, gratefully.

JoAnne S

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